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Dispute Committee

The Rules of the Scheme give GEMS members, healthcare providers and third parties the opportunity to lodge complaints with the Scheme.  If a complainant is not satisfied with the response, and if all efforts to resolve the issue with the Scheme have failed, the complaint can be escalated to the Scheme’s Dispute Committee for resolution.  The Dispute Committee is an independent committee which adjudicates disputes between the Scheme and complainants. The decision by the Dispute Committee is final and binding on the Scheme.

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Finance and Investment Committee

Finance and Investment Committee (FIC)

The committee was established in December 2013 and their responsibility is to assist the Board to fulfil its mandate to deal with the scheme’s investment

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Dispute Committee

Dispute Committee (DC)

The Rules of the Scheme give GEMS members, healthcare providers and third parties the opportunity to lodge complaints with the Scheme....

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Benefit Design Committee

Benefit Design Committee

This committee deals with the benefit design for the scheme, its annual contribution rates and meets at least twice a year..

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